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BetterBone Classic & BetterBone Tough FAQs

General

BetterBone provides three densities to allow you find the right bone for your pup. We try to keep it simple.

Click here to see exactly how hard the bones are!

BetterBone SOFT- Perfect for teething puppies, older dogs (10 to 11 and older) , and light chewers. Expect small flakes to come off (this is by design and to protect teeth).

BetterBone MEDIUM- Perfect for a more durable yet gentler on teeth alternative to nylon or our hard bones. A balanced alternative to our soft and hard bones. Try this if your soft is not lasting long enough or your pup is getting big chunks off a soft bone, or if the hard is simply too hard for your pup to enjoy.

BetterBone HARD- is super durable and is meant for tough, aggressive, and strong chewers. Get this for your super chewer.

We recommend that your pup get a new BetterBone once the ends are 50% worn. A good indication is to look at the dental ridges and/or nubs to see if they are thoroughly worn. Another great way is to look at the knuckle of the three ends. If you can no longer see the contours, we suggest swapping out for a new BetterBone. Once all larger “ends” of the bone have been chewed off please throw the bone out for your dog's safety and replace.

Click here to see when you should replace your BetterBone!

Yep! Flaking is entirely normal, and how the BetterBone is designed. We made three different densities to accommodate every chew strength, and style around and they all flake. We developed the BetterBone SOFT to be safe on and protect teeth by making it softer than industry standard materials. We reduce the chance of cracked teeth compared to nylon, rubber, and other highly processed chew products.

If you feel like your pup is plowing their way through the soft bone too quickly, check out the BetterBone Medium and Hard densities. These are designed for medium strength and super chewers. Please be sure your dog's teeth are healthy and strong before giving your pup any BetterBone.

BetterBone IS NOT meant to be eaten or be a meal substitute. But, if your dog does happen to ingest pieces of the BetterBone while chewing it is perfectly safe for small pieces smaller than the size of oatmeal flakes or rice grains to pass through their digestive tract.

Our ingredients are food-grade ingredients sourced from the food industry. The BetterBone is effectively non-soluble fiber so even when ingested in small quantities will pass harmlessly in small quantities.

BetterBone is designed with an optimal density to flake off as your dog enjoys playtime. You will notice some tiny pieces left behind in the area they were playing, and sometimes those pieces are ingested. In small quantities, those should pass without any issue with its all-natural composition, but this is not a meal substitute product.

Please monitor your dog while playing with their new BetterBone. If your dog is ingesting too many shavings, or getting chunks larger than grains of rice or oatmeal off in in chew, please remove the BetterBone from their possession or reduce the time you allow the dog to chew on the BetterBone each day.

We recommend trying a higher density if your pup is getting too many or too large of pieces of their BetterBone off. Try BetterBone Medium & Hard Densities for more durable options.

Made from two easy-to-understand ingredients, our bones are elegant in their simplicity. Our material has passed the REACH EU standards as we manufacture in Croatia. These strict standards ensure no phthalates, BPA, PVC, nylon, parabens, or substances of very high concern are in any of our products. Reducing the risk for allergies even further.

We manufacture with food grade cellulose, and vegetable oil that contain no allergens. Our Natural flavor is perfect for your dog with allergies and provide an alternative for you and your pup.

We use no dairy, nuts (any nut), meats, wheat, gluten, or fish to manufacture our original, non-flavored bones (both Classic and Tough)..

We love that your pup loves the BetterBone! We also know that every dog is different. Some dogs will chew through their BetterBone Classic faster than others, so knowing exactly how long a bone will last is tough to estimate. We recommend that you monitor your dog at all times and ensure that your dog has chewing “sessions” that last a reasonable amount of time, 10 to 30 minutes. The bone is meant to be softer than traditional nylon products to be safer on teeth and reduce damage to your pup's mouth.

The new BetterBone Tough lasts up to 5 times longer than our Classic bone due to its increased density. Your dog should have strong and healthy teeth before chewing on the BetterBone Tough.

No. The BetterBone is not meant as a meal replacement in any capacity and is not a treat or an edible product.

The BetterBone is simply safe to ingest in small pieces or shavings while your pup chews on it, in small quantities. These small pieces will pass and act as non-soluble fiber (much like if you eat broccoli or peppers). This is in now way meant to be a meal replacement or a meal.

If your dog is ingesting too many pieces to the point of an upset stomach, please try one of our stronger densities up from your current density level.

Please always ensure you monitor your dog while they play with the BetterBone

When not in use, please make sure to keep your Better Bone in an out-of-the-way place to prevent any potential tripping or fall hazards. This is a hard material product and has the potential to cause injury if stepped on. Remain vigilant in an attempt to prevent any unnecessary spills or falls.

Dental Benefits

Our innovative and proprietary material allows us to create a durable yet tooth-friendly bone. BetterBone CLASSIC chews are safer on teeth than nylon and antlers and are perfect for teething puppies, older dogs, and light to moderate chewers. Under normal circumstances this allows our bones to be splinter resistant, allowing the bone to flake by design to support tooth integrity. The Classic is the perfect density to reduce the risk of injury to your best friend’s teeth and allows the unique nubs and ridges to properly clean above the gum line along with the entire tooth!

BetterBone Tough is our super durable BetterBone that matches the durability of nylon and antler. Ensure your dog has strong healthy teeth before giving them a BetterBone Tough.Tough bones are still 100% natural, food-grade ingredients and retain the sustainability, hypoallergenic, trident shape, and dental health-promoting qualities.

Please be sure to evaluate your pup's teeth and use your best judgment when determining the health of their teeth.

The BetterBone Classic is the perfect density to protect and clean your dog's teeth. Our innovative material allows your dog to satiate their need to chew while the teeth-cleaning nubs and ridges clean above the gum line and prevent the buildup of tartar, helping to stop bad breath and tooth decay in its tracks.

The new BetterBone Tough is significantly denser for the biggest and most aggressive chewers.

Bleeding gums, just like in humans, is a sign of inflammation. Light bleeding is expected in most cases, especially when the dental ends are chewed and plaque is broken up off your dog’s teeth. BetterBones are not a substitution for tooth brushing. If significant bleeding is observed, this is an indicator that your dog may need more intensive veterinary care.

Manufacturing

Two simple all natural and sustainable food-grade ingredients sourced directly from the food-industry in Europe:

These ingredients are Cellulose and vegetable oil. This is the same cellulose found in parmesan cheese, breads, dressing, and thousands of other foods in your refrigerator right now!

That is all that is in a BetterBone. No artificial colors, flavors, dyes, or harmful chemicals.

We sustainably source our material and manufacture the BetterBone in Croatia. Being manufactured in Europe requires us to adhere to all REACH and EU standards, meaning you will never find any harmful chemicals, colors, dyes, or flavors, including mutagenic or carcinogenic compounds. These innovations allow us to produce a new industry standard in terms of health and safety for your dog.

The BetterBone is made from PEFC sustainable cellulose sourced directly from the food industry and certified renewable vegetable oil, along with a lot of love. A 3rd party life cycle analysis (LCA) discovered that BetterBone creates far less CO2 and consumes fewer fossil fuels than virgin plastic petroleum-based products. We also use no-nonrenewable material sources in the manufacturing of our dog chews.

Shopping

Buy with Prime allows you to enjoy the Prime benefits you already know and love: fast, free shipping, a seamless checkout experience, and free returns on eligible items. Just click the blue "Buy with Prime" button on the product page, log in to your Prime account (if you're not already), and check out! Watch this video for more.

Some discount codes are specific to a certain timeframe and may not work outside of the promotional period. Others may be specific to Buy with Prime purchases, so if you try to use a Buy with Prime code in our normal store checkout it may not work. You'll need to go through the Buy with Prime checkout to redeem those codes.

Buy with Prime is a relatively new feature, and right now it's possible to check out with multiples of the same item (like 2 Classic BetterBones in the small size and beef flavor) but not multiple unique items (like 1 Classic BetterBone and 1 BetterBone Tough). The good news is that the Buy with Prime checkout is so speedy, you can easily knock out a couple of checkouts to get everything you want!

Better Leash & Better Collar FAQs

All of your questions answered about the new Fair Trade & 100% Recycled ocean-bound plastic BetterLeash & Collar

Our collars and leashes are made from fair trade, recycled ocean-bound plastic, meaning your new leash and collar are helping to prevent discarded PET bottles from polluting our oceans. Also, these accessories for your four-legged best friend are helping informal waste workers in India build a livelihood. They come from some of the most marginalized sections of society and play an essential role in retrieving recycled plastic waste to make your doggo's leash.

Plastics For Change enables industry partners to transition towards a circular economy while measuring progress toward Sustainable Development Goals. The company works towards breaking the cycle of poverty for millions worldwide that are at the base of informal recycling supply chains while preventing ocean-bound plastics from contaminating the environment.


It partners with global brands and manufacturers to catalyze positive change in coastal communities through its franchise model for plastic collection that creates responsible and sustainable supply chains which empower informal waste collectors to become entrepreneurs.

Each leash from Better Leash contains 85 water bottles worth of recycled ocean-bound plastic.

Each collar removes 34 bottles worth of recycled ocean-bound plastic water bottles.

One set of leashes and collars removes 119 water bottles worth of waste from our oceans.

The Better Leash has a two-year manufactures defect warranty. We guarantee our leashes and collars are free from manufacturing defects for up to 2 years.

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